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Improving Interpersonal Interactions

Improving Interpersonal Interactions

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Choose a relationship that you have discussed in this course and a time in that relationship when conflict was not resolved in a good manner. 

Post a response that addresses the following:
 

  1. Provide a description of the relationship and its context (personal, family, or workplace, for example).
  2. Describe a conflict that has taken place that did not have a good outcome.
  3. Tell us how you could use “I” statements, clarifying questions, and effective nonverbal communication to bring about a more positive outcome. Give specific examples of each.
  4. Evaluate the effectiveness of “I” statements within the scenario.

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