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MGT-530: Operation Management I  have been attached the slides to know the context and the Discussion Rubric to meet expectations. MGT-530: Operation Manag

MGT-530: Operation Management I  have been attached the slides to know the context and the Discussion Rubric to meet expectations. MGT-530: Operation Manag

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MGT-530: Operation Management I  have been attached the slides to know the context and the Discussion Rubric to meet expectations. MGT-530: Operation Management

– Module 01/Discussion 01

Regulations: 

· The writer is encouraged to use his own words.  

· The writer must apply APA style guidelines.  

· Support your submission with  at least four scholarly, peer-reviewed journal articles. 

· Write 2 pages in length, excluding the title page, abstract, conclusion and required reference page, which are never a part of the minimum content requirements. 

Carrefour is a French owned hypermarket operating in many places including Saudi Arabia. Consider Carrefour in Saudi Arabia when you, as a customer, judge the quality of the hypermarket. 

Explain how quality is evaluated, and the role of technology in the customer perception of quality. Compare Carrefour’s quality and technology to another hypermarket in the area. Order the following criteria as most to least important for the successful operation of a hypermarket, and for a different industry (not a hypermarket) and explain why there are any differences and the implications for operations:
·  Customer satisfaction
· Forecasting
· Capacity planning
· Location
· Inventory management
· Store layout
· Scheduling

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