Too Many 5 question worksheet  links needed below words: jest enough need MKT 3210 Summer II 2021 Too Many Returns: Answer Form Student Name: G

Too Many 5 question worksheet 

links needed below

words: jest enough need MKT 3210 Summer II 2021

Too Many Returns: Answer Form

Student Name:

G

Click here to Order a Custom answer to this Question from our writers. It’s fast and plagiarism-free.

Too Many 5 question worksheet 

links needed below

words: jest enough need MKT 3210 Summer II 2021

Too Many Returns: Answer Form

Student Name:

Grading Criteria

1) This assignment requires formal business writing. Your writing tone should be formal.
2)
All sentences must be complete.
Bullet points are not acceptable.
3) Use proper grammar.
4) You must use your own words in your answers. Do not copy and paste sentences from the assigned articles.
5) The majority of your grade will be based on correctness and quality. Regarding quality,
an answer with fewer than four (4) lines on computer viewing (not on smartphone viewing) will be considered as a poor-quality answer.

Q1) In what return cases do retailers ban a customer from making returns or close a customer’s account?

Q2) Why do you think retailers wouldn’t budge when a customer complains strongly about a return ban or his/her account being closed?

Q3) From the retailer’s standpoint, which metal segment in the customer pyramid (p. 263) do such banned customers belong to? Explain your rationale.

Q4) Which gap in the gaps model (p. 468 – 476) would be the root of this return problem? (You must clearly name one of the four gaps in the textbook.) Explain your rationale.

Q5) (a) For certain types of products that customers want to return, some large retailers refund the purchase price and let customers keep the products. What types of products are they? (b) What are the reasons for such a generous return/refund practice? [Tip: These questions are based on the last assigned article.]

(a)

(b)

Place your order now for a similar assignment and have exceptional work written by one of our experts, guaranteeing you an A result.

Need an Essay Written?

This sample is available to anyone. If you want a unique paper order it from one of our professional writers.

Get help with your academic paper right away

Quality & Timely Delivery

Free Editing & Plagiarism Check

Security, Privacy & Confidentiality